I am a detail oriented, hard-working computer science graduate. Eager to demonstrate and further develop my skills in a professional capacity.
Email: brandonmeyers0514@gmail.com
Phone: 504-473-9495
Address: 11 Furman Circle, Kenner, LA 70065
BACHELOR OF SCIENCE COMPUTER SCIENCE
University of New Orleans, New Orleans, LA
Object-Oriented languages- Java and C++
Database Languages- MySQL
Operating Systems- Windows 10 and MacOS
Connectwise experience.
Active Directory and Entra/Azure
M365 User Support
Experience interacting and building relationships with clients.
Detail-Oriented
Problem-Solving
Critical Thinking
Inquisitiveness
Perceptiveness
Highly-adaptive
Multi-tasking
Best Buy (Customer Service)
Began as a seasonal assistant as a salesfloor associate, and from there would proceed to be trained and assigned to various positions (detailed below) as needed, quickly attaining the skills and learning the respective systems needed to execute several positions within the store.
Inventory/product flow-learned systems required to administrate the process of importing and exporting product whilst ensuring the accuracy of supply
Customer service (specialist)- further learned to modify and complete deliveries/orders and developed communication needed skills to provide solutions to clientele.
Geek Squad (Front of precinct)- interacted with clients and created work-orders and/or closing out based on the issues presented/described, resolving issues at the counter or submitting the object in question for further diagnostic testing/repair.
The Purple Guys (Remote Engineer 1-2)
Respond to and resolve IT support tickets submitted by end-users
Install, configure, and troubleshoot hardware and software for end-users
Provide technical support for desktops, laptops, printers, and mobile devices
Manage user accounts and permissions in Active Directory
Manage M365 accounts and Azure/Entra environments
Monitor and maintain network infrastructure, including switches, routers, and firewalls
You can download or view my resume Here